Customer Testimonials
Brian by far was the best sales person I have dealt with in a long time. He was very professional and had lots of knowledge about the cars he was showing me. I walked around just asking questions until I saw this beautiful looking Lincoln Nautilus. I decided to test drive it and I was hooked. Started the paperwork and there she wrote it was mine. Steve is the financial manager where we discussed warranty and payments. He took very professional and very knowledgeable. It also helped he was in the Army. He helped me get the best bang for ...
Great people and a great dealership!
Steve was excellent to work with! I bought a used vehicle and had something that needed to be repaired but they got me taken care! They go above and beyond to make sure you’re satisfied. Most pleasant experience I’ve had purchasing a vehicle. Steve even text me after leaving the dealership to check how the car drove for me. I’ve purchased several vehicles and that was a first for me from a salesperson!
this place is absolutely amazing. the people here are so great, they genuinely go above and beyond. service is quick and easy, absolutely no issues with communication, and their inspections are super thorough. we had been denied by the warranty company we had protection through for a transmission failure and the folks at Lee Nissan, especially our service rep Brad, relations rep Ed, and the owner, fought very hard for us and got everything sorted! working with everyone was a great experience, we've never dealt with a more honest and trustworthy dealership. thank you all again, you seriously helped ...
My wife and I are expecting our first child, so it was time to upgrade to something bigger than my 2021 Trailblazer. I’ve been shopping around for a Nissan Armada, and found the perfect one at Lee Nissan. Vayoleth and her team made the trade in process seamless. They are honest, professional, transparent and competitively priced. We could not be happier with the service we received. I would highly recommend this dealership to my friends and family.
Quick service, reasonable price, no pressure tactics
Robert went above and beyond and extremely informative…. Entire service visit 5 stars!!
Great service, Everyone was respectful and informative, Benny was Great as always too.
I drive over an hour to Lee Nissan because they are great!!We do miss Samantha no longer there but Robert was very professional and great.I also have to give kudos to Zack the tech he always when I have requested to speak with him, he has always been professional and explanatory on my concern.I bought my car from Lee Nissan and the service is exceptional!That's why I drive that far away to get my car service.I can say if I ever decide to buy another Nissan it will be from here.Keep up the ...
Very good customer service. Such a good change from others in the area
Everything was excellent! Friendly staff, awesome service, phenomenal experience!
The team was efficient and professional. Unbelievable car buying experience.
Awesome as usual
Able to get me in same day for oil change. Quick service. Loved the complimentary wash.
Great experience everytime I go for service, professional staff
The process of buying a vehicle is something I usually dread. Negotiations were honest, clear and direct. Very above board. Paperwork, finance, delivery was all very professional. Sales person went through car details. The entire experience was enjoyable. Please note, that many other dealerships quoted prices that were not honored. Sales ads, internet ads that incentives were added in and then deducted from price. It was common, every dealership did that accept for Lee Nissan. I almost gave up in frustration. Many added in the protection policy and said it could not be deleted. Many internet prices went up by ...
Very well organized from start to finish. Request the vehicle to my liking and took 5 days to close. All personnel associated with Lee Nissan was informative and kind. Keep up the great work.
Robert the service rep. Is always giving me the utmost attention. He represents you well.
Very competitive pricing. One would think that going to the dealership would cost you more on repairs/maintenance, it actually was considerably less (by almost $300) than other repair shop (and we checked 3). The personnel is very professional and courteous. Very easy to set up appointments. Not only will we be back, but we're sticking with NISSAN for our next car! Customer service is everything!
Professional & Friendly staff. Explained& took care needs of my car . Will return and recommend to ohers.
Amazing Service
I cant say enough! My entire car buying experience at Lee Nissan was awesome! If you're looking for a salesman who will help you make an educated choice without being pushy, ask for Marty! He was wonderful and let me know what was going on every step of the process! Also, I've never been through the finance/paperwork portion so fast! Usually you are waiting for hours. The entire staff was so friendly and helpful! ! I highly suggest this dealership.
Really good service, from beginning to end. Done promptly, correctly and everyone (including the shuttle driver) was on top of their game! Makes getting service a real pleasure!
My appointment was right on time. Someone was there to greet me and my car was dealt with immediately. The keys were returned to me in the time it took them to replace my oil and complete my vehicle check, fluids and wash my car. The lounge is clean, bathrooms spotless. It was a great experience all round once again.
Fast service --- completed in under two hours, when estimate was 2.5 to 3 hours.
Everyone was very helpful and very professional
I brought my truck in for a recall notice and to get looked over since I hit 100k miles. The service tech recommended to have the fuel system cleaned, new spark plugs installed and the cooling system flushed. Even though it was a bit pricey, I had the services completed. They said they looked the rest of the truck over and saw no issues or nothing that was of concern. I do have to say my truck does run smoother and I am happy to have had these services done.
Great staff, quick and easy and best buying experience ever
I had a great turnaround getting my truck serviced at Lee. No question in my mind, everything they do is of outmost courteous and professional. I would recommend it to anyone that wants to have a good lasting vehicle.
Great service and experience.
Sent an inquiry via Auto trader and they responded quickly. They negotiated the price on a new 2024 Z, the process was quick and they did not pester me on the extended warranty, maintenance, etc and we were in and out... they had everything ready and the process took thirty minutes. Thank you. They do have fees that give extra profits so negotiate with that in mind. I am a critical buyer and I will go to them for a new Nissan. Good luck.
Timely and complete, including washing. Thanks again.
Do you have an awesome salesperson on the floor? Yes his name is Connor Jeffries
Everyone was very helpful and not pushy. The transaction went very smooth. I’m highly satisfied!!
Everyone was very friendly & now my 2014 Nissan runs great! I had the brake fluid changed, the coolant changed, and got a new tire. The waiting area was very nice and comfy with plenty of snacks and drinks around. Not a bad place to wait at all! And Barry was really friendly!
Zach our salesman
I was glad Lee Nissan had electric blue color Sentra I was looking for, thanks. Jeff Shockley did a good job walking me through the sale and Edward Haire was sincere when he said to call him with any questions or concerns, much appreciated.
Notified service our battery went dead. Asked if we jumped the vehicle would we be able to get it looked at. Reply was yes, bring it in. The battery was under warranty and was replaced in a timely manner.
Lee Nissan went above and beyond in assisting us with our vehicle's needs during our stay in Miramar Beach. I was easily able to schedule an appointment with Robert at Lee Nissan for next day service. I cannot say enough good things about this dealership and the staff. Robert was able to fix our vehicle quickly, he was very polite, honest and thorough. The establishment is very clean. I even received a follow up call from Lee Nissan the next day! We were able to make it back home safely (500+ miles away) and I haven't had any issues ...
Want to thank Brain for great customer service, very respectful , answer all my questions, and kept me updated through the whole process. I will definitely buy another car from lee Nissan again. Thanks again.
Very friendly staff and service agent (Elisha) was very helpful and knowledgeable.
Very professional. Kind employees. All around good experience
all good
To buy my first truck was an overwhelming experience! The staff was helpful also my salesman Steve Tucker was an excellent man to work a deal with. Never felt pressured and answered every question I asked! Very friendly. Also big props to my financial advisor James McConnell for explaining everything to the maximum! Very professional
oll change
I went there hoping to get the car I wanted for the best price. Since it was my first new car. And I got exactly what I wanted for the price. Brian was very helpful and knew everything about each car on the lot. Leslie helped me get the best price. They were not pushy and was very helpful, patience and understanding of my situation.
(Translated by Google) Excellent service (Original) Excelente servicio
I had a recall. Everyone was very nice and not at all pushy or recommending things I didn't need.
I take all of my automotive business to Lee Nissan in Fort Walton Beach, Florida because they are fair, fast and accurate with maintenance and sales.
I recently took my Nissan Altima to get serviced and was assigned Robert as my advisor. He was a great help and made the process very easy. I would definitely recommend Robert and the team to anyone needing repairs in the area!
Our salesman Jeff was second to none! Made the whole experience fun! Steven in financing was awesome as well. I had a misunderstanding on my part and Steven was more than happy to fix it. Great dealership with great people! This was our second purchase from Lee Nissan, won't be our last!
Was brought in for a recall they had me in and out in about 45 mins and didn’t try to sell me anything or tell me I needed things that I didn’t need. They were even great while I was waiting the sales people never tried to hassle me about buying a car when I went out to the lot to just look around.
I brought my truck in for regular service and a specific transmission problem. I was welcomed as always, like family. The first attempt to correct my transmission problem was unsuccessful, as it returned soon after I departed the dealership. I was encouraged to return the next morning, and the technicians returned to work. Transmissions are complicated, so I'm not concerned or discouraged. It will just take more time than I originally expected. Regardless, Lee Nissan takes care of me every time, and I am confident they will also alleviate this problem.
Great product selection. Unmatched and hassle free pricing. Knowledgeable sales team. Would definitely recommend.
Marty and the whole staff was awesome! The process was great and easy! They definitely took the stress out of buying a new car. This is my second purchase from Lee Nissan and I will definitely be a lifetime customer! Great job guys!
Fantastic customer service!
Great service team, technicians, and even the wash and vacuum was Nice. Thank you LEE NISSAN. And thank you Hunter - congratulations 🍾, And Denny and Stephen and the rest of the service team!
Friendly staff and very knowledgeable.
I came to your service center with my Nissan 2016 rogue, which was in bad condition, I was met by Mrs.Elise Collins who was Excellent, I was coming from another state and very worried about my car and the service, She is apart of the Great service that I received and yes I will becoming back to finish all of the problems that was recommended.
Good service
Brought in a key fob to be programmed, everything is working great.
Great customer service, was greeted as soon as I arrived. No attempt to upsale or offer things I didn't need. Kept me updated on my vehicle and was an overall great experience
Thank you, Eric"Cajun" Cline. And Steven Bishop. Your professionalism and can do attitude got the job done have a great weekend
I live an hour from your shop. My oil change and tire replacement took 3.5 hours. I have used all of the oil changes that I paid for so I will probably find someplace closer to home.
Good
It was general maintenance and we really liked the short time it was done.
I tried on several occasions to buy a vehicle through Mazda with extreme difficulty. I knew from the start I should have just gone to Lee where I take my Xterra for service, and, it was very easy. Eric was great, and the deal was fair. I feel like they never got pushy with me and were very patient with my questions. Overall, I highly recommend them and will definitely refer friends to them.
Always satisfied 100% with the Customer Care, the Sales Staff and the Service Department. Connor our sales person was on top of everything and gave us great information during the buying process as well as sending info to maintenance with pictures and videos. Prompt replace from serive with an appointment date and time.
The Sales Manager Courtney is AWESOME. Second car we bought front Lee Nissan and our salesman was great also. Thank you for all your help.
Very Satisfied with Brian Howard answered all my questions very nice and a great dude
Lee Nissan service department makes me proud to own a Nissan!
Benny and Zach from Lee Nissan in FWB are fantastic to work with. Friendly, professional and efficient. I have a maintenance plan and it is always a pleasurable experience when I take in my Pathfinder for service.
We recently ran into an electrical problem with our car while on a long holiday weekend. We had the car towed to Lee Nissan, left a note, and dropped the keys at the service department. Hoping for the best, we drove a rental home. We were so pleasantly surprised by the communication and attention to detail of the team at Lee Nissan. Elise in the service department was in immediate communication with us the next day. She sent us details of our problem, and got the problem fixed for us to pick up the next weekend. Even though we were ...
Thank you Brian for making our purchase hassle free! Very friendly, well mannered young man, not your typical pushy salesman! If you’re in the market for a new vehicle be sure to ask for him!
Bought a car from Brian! He was awesome and very helpful! If in need of a new Nissan or any used vehicles ask for Brian!
I'm new to the area, coming from Montgomery, AL, and the service personnel really know what customer service is! Evan arranged for the maintenance my car needed and additionally identified the battery did not pass. It was replaced, and I have confidence my vehicle will start when needed. Thanks, guys!
Hunter did an amazing job, he went above and beyond to fix a problem that was not even their fault. I can not express how satisfied we were taking our truck in to have service there. I will continue to go to them as they actually have very fair prices compared to some other local car shops I’ve called. Thank you!
Lee Nissan took the fun out of car shopping. For the last 50 years I bought cars with some discount off list price. I didn't get even 1% or $350. I am disappointed! I will use your reverse technique for my next car shopping, at not Nissan.
Great customer service . Definitely get Brain and James for help!
Best dealership ever my guy Brian was the best highly recommended him when you come
Online marketing was in touch; Brittany is the reason we ever came out to your establishment. Warmly greeted upon arrival. Zach, our sales rep, was informative, responsive to our questions, and courteous entire time. He was good at letting us know what to expect moving forward and made closing as comfortable as possible. Steven, Finance, was extremely efficient, polite, and informative... he definitely went the extra mile for us with completed informations and actually followed up with some additional innovative money-saving actions. That's all I got to say.
Great job as usual
I'm a repeat customer of Lee Nissan and as always my buying and selection experience waz absolutely awesome and it's because of there Great sales staff like Steve Tucker and Joel, and James excellent knowledge Finance manager and of course Ed Haire who awesome leadership is one of the reasons I'll always purchased my vehicles from Lee Nissan of Ford Walton Beach. Let add this note; There Service Department is one of the nation's best and there Service Consultants like Matt and Robert and Lee Nissan Service Team is what makes them #1 in their industry. I ...