Customer Testimonials

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Google Jun 9, 2024

Quick service, reasonable price, no pressure tactics

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Google May 31, 2024

Robert went above and beyond and extremely informative…. Entire service visit 5 stars!!

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Google May 31, 2024

Great service, Everyone was respectful and informative, Benny was Great as always too.

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Google May 30, 2024

I drive over an hour to Lee Nissan because they are great!!We do miss Samantha no longer there but Robert was very professional and great.I also have to give kudos to Zack the tech he always when I have requested to speak with him, he has always been professional and explanatory on my concern.I bought my car from Lee Nissan and the service is exceptional!That's why I drive that far away to get my car service.I can say if I ever decide to buy another Nissan it will be from here.Keep up the ...

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Google May 25, 2024

Very good customer service. Such a good change from others in the area

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Google May 22, 2024

Everything was excellent! Friendly staff, awesome service, phenomenal experience!

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Google May 20, 2024

The team was efficient and professional. Unbelievable car buying experience.

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Google May 20, 2024

Awesome as usual

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Google May 17, 2024

Able to get me in same day for oil change. Quick service. Loved the complimentary wash.

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Google May 14, 2024

Great experience everytime I go for service, professional staff

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Google May 10, 2024

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Google May 5, 2024

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Google May 1, 2024

The process of buying a vehicle is something I usually dread. Negotiations were honest, clear and direct. Very above board. Paperwork, finance, delivery was all very professional. Sales person went through car details. The entire experience was enjoyable. Please note, that many other dealerships quoted prices that were not honored. Sales ads, internet ads that incentives were added in and then deducted from price. It was common, every dealership did that accept for Lee Nissan. I almost gave up in frustration. Many added in the protection policy and said it could not be deleted. Many internet prices went up by ...

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Google Apr 26, 2024

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Google Apr 26, 2024

Very well organized from start to finish. Request the vehicle to my liking and took 5 days to close. All personnel associated with Lee Nissan was informative and kind. Keep up the great work.

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Google Apr 22, 2024

Robert the service rep. Is always giving me the utmost attention. He represents you well.

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Google Apr 12, 2024

Very competitive pricing. One would think that going to the dealership would cost you more on repairs/maintenance, it actually was considerably less (by almost $300) than other repair shop (and we checked 3). The personnel is very professional and courteous. Very easy to set up appointments. Not only will we be back, but we're sticking with NISSAN for our next car! Customer service is everything!

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Google Apr 11, 2024

Professional & Friendly staff. Explained& took care needs of my car . Will return and recommend to ohers.

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Google Apr 9, 2024

Amazing Service

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Google Apr 5, 2024

I cant say enough! My entire car buying experience at Lee Nissan was awesome! If you're looking for a salesman who will help you make an educated choice without being pushy, ask for Marty! He was wonderful and let me know what was going on every step of the process! Also, I've never been through the finance/paperwork portion so fast! Usually you are waiting for hours. The entire staff was so friendly and helpful! ! I highly suggest this dealership.

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Google Apr 3, 2024

Really good service, from beginning to end. Done promptly, correctly and everyone (including the shuttle driver) was on top of their game! Makes getting service a real pleasure!

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Google Apr 3, 2024

My appointment was right on time. Someone was there to greet me and my car was dealt with immediately. The keys were returned to me in the time it took them to replace my oil and complete my vehicle check, fluids and wash my car. The lounge is clean, bathrooms spotless. It was a great experience all round once again.

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Google Mar 26, 2024

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Google Mar 17, 2024

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Google Mar 16, 2024

Fast service --- completed in under two hours, when estimate was 2.5 to 3 hours.

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Google Mar 16, 2024

Everyone was very helpful and very professional

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Google Mar 15, 2024

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Google Mar 15, 2024

I brought my truck in for a recall notice and to get looked over since I hit 100k miles. The service tech recommended to have the fuel system cleaned, new spark plugs installed and the cooling system flushed. Even though it was a bit pricey, I had the services completed. They said they looked the rest of the truck over and saw no issues or nothing that was of concern. I do have to say my truck does run smoother and I am happy to have had these services done.

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Google Mar 12, 2024

Great staff, quick and easy and best buying experience ever

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Google Mar 4, 2024

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Google Mar 2, 2024

I had a great turnaround getting my truck serviced at Lee. No question in my mind, everything they do is of outmost courteous and professional. I would recommend it to anyone that wants to have a good lasting vehicle.

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Google Mar 1, 2024

Great service and experience.

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Google Feb 27, 2024

Sent an inquiry via Auto trader and they responded quickly. They negotiated the price on a new 2024 Z, the process was quick and they did not pester me on the extended warranty, maintenance, etc and we were in and out... they had everything ready and the process took thirty minutes. Thank you. They do have fees that give extra profits so negotiate with that in mind. I am a critical buyer and I will go to them for a new Nissan. Good luck.

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Google Feb 20, 2024

Timely and complete, including washing. Thanks again.

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Google Feb 19, 2024

Do you have an awesome salesperson on the floor? Yes his name is Connor Jeffries

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Google Feb 13, 2024

Everyone was very helpful and not pushy. The transaction went very smooth. I’m highly satisfied!!

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Google Feb 12, 2024

Everyone was very friendly & now my 2014 Nissan runs great! I had the brake fluid changed, the coolant changed, and got a new tire. The waiting area was very nice and comfy with plenty of snacks and drinks around. Not a bad place to wait at all! And Barry was really friendly!

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Google Feb 7, 2024

Zach our salesman

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Google Feb 6, 2024

I was glad Lee Nissan had electric blue color Sentra I was looking for, thanks. Jeff Shockley did a good job walking me through the sale and Edward Haire was sincere when he said to call him with any questions or concerns, much appreciated.

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Google Feb 4, 2024

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Google Feb 4, 2024

Notified service our battery went dead. Asked if we jumped the vehicle would we be able to get it looked at. Reply was yes, bring it in. The battery was under warranty and was replaced in a timely manner.

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Google Feb 2, 2024

Lee Nissan went above and beyond in assisting us with our vehicle's needs during our stay in Miramar Beach. I was easily able to schedule an appointment with Robert at Lee Nissan for next day service. I cannot say enough good things about this dealership and the staff. Robert was able to fix our vehicle quickly, he was very polite, honest and thorough. The establishment is very clean. I even received a follow up call from Lee Nissan the next day! We were able to make it back home safely (500+ miles away) and I haven't had any issues ...

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Google Jan 23, 2024

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Google Jan 21, 2024

Want to thank Brain for great customer service, very respectful , answer all my questions, and kept me updated through the whole process. I will definitely buy another car from lee Nissan again. Thanks again.

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Google Jan 19, 2024

Very friendly staff and service agent (Elisha) was very helpful and knowledgeable.

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Google Jan 16, 2024

Very professional. Kind employees. All around good experience

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Google Jan 11, 2024

all good

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Google Jan 9, 2024

To buy my first truck was an overwhelming experience! The staff was helpful also my salesman Steve Tucker was an excellent man to work a deal with. Never felt pressured and answered every question I asked! Very friendly. Also big props to my financial advisor James McConnell for explaining everything to the maximum! Very professional

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Google Jan 9, 2024

oll change

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Google Jan 3, 2024

I went there hoping to get the car I wanted for the best price. Since it was my first new car. And I got exactly what I wanted for the price. Brian was very helpful and knew everything about each car on the lot. Leslie helped me get the best price. They were not pushy and was very helpful, patience and understanding of my situation.

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Google Jan 2, 2024

(Translated by Google) Excellent service (Original) Excelente servicio

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Google Dec 29, 2023

I had a recall. Everyone was very nice and not at all pushy or recommending things I didn't need.

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Google Dec 26, 2023

I take all of my automotive business to Lee Nissan in Fort Walton Beach, Florida because they are fair, fast and accurate with maintenance and sales.

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Google Dec 23, 2023

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Google Dec 21, 2023

I recently took my Nissan Altima to get serviced and was assigned Robert as my advisor. He was a great help and made the process very easy. I would definitely recommend Robert and the team to anyone needing repairs in the area!

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Google Dec 20, 2023

Our salesman Jeff was second to none! Made the whole experience fun! Steven in financing was awesome as well. I had a misunderstanding on my part and Steven was more than happy to fix it. Great dealership with great people! This was our second purchase from Lee Nissan, won't be our last!

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Google Dec 12, 2023

Was brought in for a recall they had me in and out in about 45 mins and didn’t try to sell me anything or tell me I needed things that I didn’t need. They were even great while I was waiting the sales people never tried to hassle me about buying a car when I went out to the lot to just look around.

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Google Dec 9, 2023

I brought my truck in for regular service and a specific transmission problem. I was welcomed as always, like family. The first attempt to correct my transmission problem was unsuccessful, as it returned soon after I departed the dealership. I was encouraged to return the next morning, and the technicians returned to work. Transmissions are complicated, so I'm not concerned or discouraged. It will just take more time than I originally expected. Regardless, Lee Nissan takes care of me every time, and I am confident they will also alleviate this problem.

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Google Dec 3, 2023

Great product selection. Unmatched and hassle free pricing. Knowledgeable sales team. Would definitely recommend.

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Google Nov 29, 2023

Marty and the whole staff was awesome! The process was great and easy! They definitely took the stress out of buying a new car. This is my second purchase from Lee Nissan and I will definitely be a lifetime customer! Great job guys!

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Google Nov 15, 2023

Fantastic customer service!

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Google Nov 14, 2023

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Google Nov 10, 2023

Great service team, technicians, and even the wash and vacuum was Nice. Thank you LEE NISSAN. And thank you Hunter - congratulations 🍾, And Denny and Stephen and the rest of the service team!

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Google Nov 1, 2023

Friendly staff and very knowledgeable.

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Google Oct 24, 2023

I came to your service center with my Nissan 2016 rogue, which was in bad condition, I was met by Mrs.Elise Collins who was Excellent, I was coming from another state and very worried about my car and the service, She is apart of the Great service that I received and yes I will becoming back to finish all of the problems that was recommended.

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Google Oct 15, 2023

Good service

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Google Oct 12, 2023

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Google Oct 9, 2023

Brought in a key fob to be programmed, everything is working great.

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Google Oct 5, 2023

Great customer service, was greeted as soon as I arrived. No attempt to upsale or offer things I didn't need. Kept me updated on my vehicle and was an overall great experience

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Google Oct 1, 2023

Thank you, Eric"Cajun" Cline. And Steven Bishop. Your professionalism and can do attitude got the job done have a great weekend

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Google Sep 29, 2023

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Google Sep 27, 2023

I live an hour from your shop. My oil change and tire replacement took 3.5 hours. I have used all of the oil changes that I paid for so I will probably find someplace closer to home.

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Google Sep 25, 2023

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Google Sep 25, 2023

It was general maintenance and we really liked the short time it was done.

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Google Sep 23, 2023

I tried on several occasions to buy a vehicle through Mazda with extreme difficulty. I knew from the start I should have just gone to Lee where I take my Xterra for service, and, it was very easy. Eric was great, and the deal was fair. I feel like they never got pushy with me and were very patient with my questions. Overall, I highly recommend them and will definitely refer friends to them.

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Google Sep 21, 2023

Always satisfied 100% with the Customer Care, the Sales Staff and the Service Department. Connor our sales person was on top of everything and gave us great information during the buying process as well as sending info to maintenance with pictures and videos. Prompt replace from serive with an appointment date and time.

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Google Sep 20, 2023

The Sales Manager Courtney is AWESOME. Second car we bought front Lee Nissan and our salesman was great also. Thank you for all your help.

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Google Sep 16, 2023

Very Satisfied with Brian Howard answered all my questions very nice and a great dude

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Google Sep 15, 2023

Lee Nissan service department makes me proud to own a Nissan!

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Google Sep 14, 2023

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Google Sep 13, 2023

Benny and Zach from Lee Nissan in FWB are fantastic to work with. Friendly, professional and efficient. I have a maintenance plan and it is always a pleasurable experience when I take in my Pathfinder for service.

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Google Sep 10, 2023

We recently ran into an electrical problem with our car while on a long holiday weekend. We had the car towed to Lee Nissan, left a note, and dropped the keys at the service department. Hoping for the best, we drove a rental home. We were so pleasantly surprised by the communication and attention to detail of the team at Lee Nissan. Elise in the service department was in immediate communication with us the next day. She sent us details of our problem, and got the problem fixed for us to pick up the next weekend. Even though we were ...

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Google Sep 9, 2023

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Google Sep 9, 2023

Thank you Brian for making our purchase hassle free! Very friendly, well mannered young man, not your typical pushy salesman! If you’re in the market for a new vehicle be sure to ask for him!

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Google Sep 8, 2023

Bought a car from Brian! He was awesome and very helpful! If in need of a new Nissan or any used vehicles ask for Brian!

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Google Aug 31, 2023

I'm new to the area, coming from Montgomery, AL, and the service personnel really know what customer service is! Evan arranged for the maintenance my car needed and additionally identified the battery did not pass. It was replaced, and I have confidence my vehicle will start when needed. Thanks, guys!

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Google Aug 29, 2023

Hunter did an amazing job, he went above and beyond to fix a problem that was not even their fault. I can not express how satisfied we were taking our truck in to have service there. I will continue to go to them as they actually have very fair prices compared to some other local car shops I’ve called. Thank you!

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Google Aug 24, 2023

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Google Aug 22, 2023

Lee Nissan took the fun out of car shopping. For the last 50 years I bought cars with some discount off list price. I didn't get even 1% or $350. I am disappointed! I will use your reverse technique for my next car shopping, at not Nissan.

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Google Aug 21, 2023

Great customer service . Definitely get Brain and James for help!

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Google Aug 21, 2023

Best dealership ever my guy Brian was the best highly recommended him when you come

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Google Aug 14, 2023

Online marketing was in touch; Brittany is the reason we ever came out to your establishment. Warmly greeted upon arrival. Zach, our sales rep, was informative, responsive to our questions, and courteous entire time. He was good at letting us know what to expect moving forward and made closing as comfortable as possible. Steven, Finance, was extremely efficient, polite, and informative... he definitely went the extra mile for us with completed informations and actually followed up with some additional innovative money-saving actions. That's all I got to say.

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Google Aug 10, 2023

Great job as usual

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Google Aug 9, 2023

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Google Aug 9, 2023

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Google Aug 9, 2023

Excellent service

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Google Aug 8, 2023

Everything was fine, they got a new key fob for my car pretty fast and communicated fast as well. The price was a little high but I guess that's to be expected. Otherwise service was great.

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Google Aug 8, 2023

Efficient service. Job done correctly the first time. Repair rep was on top of his job.

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Google Aug 3, 2023

My wife told me that Barbara and the entire team made her feel important and did a great job on the car.

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DealerRater Jul 16, 2023

I'm a repeat customer of Lee Nissan and as always my buying and selection experience waz absolutely awesome and it's because of there Great sales staff like Steve Tucker and Joel, and James excellent knowledge Finance manager and of course Ed Haire who awesome leadership is one of the reasons I'll always purchased my vehicles from Lee Nissan of Ford Walton Beach. Let add this note; There Service Department is one of the nation's best and there Service Consultants like Matt and Robert and Lee Nissan Service Team is what makes them #1 in their industry. I ...

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