Customer Testimonials
I live an hour from your shop. My oil change and tire replacement took 3.5 hours. I have used all of the oil changes that I paid for so I will probably find someplace closer to home.
Good
It was general maintenance and we really liked the short time it was done.
I tried on several occasions to buy a vehicle through Mazda with extreme difficulty. I knew from the start I should have just gone to Lee where I take my Xterra for service, and, it was very easy. Eric was great, and the deal was fair. I feel like they never got pushy with me and were very patient with my questions. Overall, I highly recommend them and will definitely refer friends to them.
Always satisfied 100% with the Customer Care, the Sales Staff and the Service Department. Connor our sales person was on top of everything and gave us great information during the buying process as well as sending info to maintenance with pictures and videos. Prompt replace from serive with an appointment date and time.
The Sales Manager Courtney is AWESOME. Second car we bought front Lee Nissan and our salesman was great also. Thank you for all your help.
Very Satisfied with Brian Howard answered all my questions very nice and a great dude
Lee Nissan service department makes me proud to own a Nissan!
Benny and Zach from Lee Nissan in FWB are fantastic to work with. Friendly, professional and efficient. I have a maintenance plan and it is always a pleasurable experience when I take in my Pathfinder for service.
We recently ran into an electrical problem with our car while on a long holiday weekend. We had the car towed to Lee Nissan, left a note, and dropped the keys at the service department. Hoping for the best, we drove a rental home. We were so pleasantly surprised by the communication and attention to detail of the team at Lee Nissan. Elise in the service department was in immediate communication with us the next day. She sent us details of our problem, and got the problem fixed for us to pick up the next weekend. Even though we were ...
Thank you Brian for making our purchase hassle free! Very friendly, well mannered young man, not your typical pushy salesman! If you’re in the market for a new vehicle be sure to ask for him!
Bought a car from Brian! He was awesome and very helpful! If in need of a new Nissan or any used vehicles ask for Brian!
I'm new to the area, coming from Montgomery, AL, and the service personnel really know what customer service is! Evan arranged for the maintenance my car needed and additionally identified the battery did not pass. It was replaced, and I have confidence my vehicle will start when needed. Thanks, guys!
Hunter did an amazing job, he went above and beyond to fix a problem that was not even their fault. I can not express how satisfied we were taking our truck in to have service there. I will continue to go to them as they actually have very fair prices compared to some other local car shops I’ve called. Thank you!
Lee Nissan took the fun out of car shopping. For the last 50 years I bought cars with some discount off list price. I didn't get even 1% or $350. I am disappointed! I will use your reverse technique for my next car shopping, at not Nissan.
Great customer service . Definitely get Brain and James for help!
Best dealership ever my guy Brian was the best highly recommended him when you come
Online marketing was in touch; Brittany is the reason we ever came out to your establishment. Warmly greeted upon arrival. Zach, our sales rep, was informative, responsive to our questions, and courteous entire time. He was good at letting us know what to expect moving forward and made closing as comfortable as possible. Steven, Finance, was extremely efficient, polite, and informative... he definitely went the extra mile for us with completed informations and actually followed up with some additional innovative money-saving actions. That's all I got to say.
Great job as usual
Excellent service
Everything was fine, they got a new key fob for my car pretty fast and communicated fast as well. The price was a little high but I guess that's to be expected. Otherwise service was great.
Efficient service. Job done correctly the first time. Repair rep was on top of his job.
My wife told me that Barbara and the entire team made her feel important and did a great job on the car.
Thank you Lee Nissan service dept! Evan was incredibly helpful and knowledgeable. If it hadn’t been for his demeanor and suggestions to help me with my issue I would have chosen to go to a different mechanic. The people here care about their customers and work hard to do their best for them
Thank you to Robert Smith and the Nissan service department. Robert was so helpful, friendly, and knowledgeable. The staff was so professional and the environment comfortable. I am from out of town. This dealership would definitely have me as a returning customer! Thank you!
Elise was a great service provider and the team at Lee Nissan helped save my vacation! We were on a road trip, and due to heavy AC use and the extreme hot temps this month of July 2023, my AC stopped working. We were worried as we were far from home, not very familiar with the location, and concerned about timing to get the issue fixed fast. I searched a Nissan dealership and scheduled an online appointment. I met with Elise, who was so friendly, so helpful and informative to help me address concerns about my AC. She carefully explained different ...
Lee Nissan has a well run service section that I will continue to utilize as long as the keep doing the great job that they have so far!
I bought a 2016 Fiat 500 Pop yesterday. I had excellent service. Brian Howard was my sales person so informative. When first arrived Courtney Brower greeted me such enthusiasm gave me confidence and James McConnel , finance mgr got the numbers where I needed them. they were very trustworthy, Highly recommended!!!!
I'm a repeat customer of Lee Nissan and as always my buying and selection experience waz absolutely awesome and it's because of there Great sales staff like Steve Tucker and Joel, and James excellent knowledge Finance manager and of course Ed Haire who awesome leadership is one of the reasons I'll always purchased my vehicles from Lee Nissan of Ford Walton Beach. Let add this note; There Service Department is one of the nation's best and there Service Consultants like Matt and Robert and Lee Nissan Service Team is what makes them #1 in their industry. I ...
Great service. We r on vacation and we had problems with our Nissan we bought in pa. They got the part we needed. They went out of their way cause the part was at another dealer. We were at the end of our vacation and they made sure they got us in and fixed to get home safely. Shout out to “STEVE TUCKER” for making sure he got us our car back before we had to leave and the rest of the staff here. Great service and hospitality
Had a battery that wouldn't start in the mornings that was less than 2 years old they checked it out overnight and gave me a new one kudos
Benny was his normal very helpful and professional self. This was a short notice repair and he did a great job of fixing it in record time.
Robert is always awesome and makes me feel at ease. As a single parent, bringing my car in is always a stressful experience because I just never know what the price is going to be. Robert is always accurate with his quotes and always honest with me about what really needs to be done and that is so appreciated.
Excellent experience, was greeted right away, explained what work was done and no type of up-selling
Great!
The wait time was longer than expected.
Very good customer service.
Ease of looking at and purchasing was flawless.
I love Lee Nissan and their employees, Connor Jeffries is no exception. He was so kind and honest about my car value and where I sit at in terms of wanting to trade it in for a new car. He was extremely helpful and ready to go as soon as I pulled in. I would highly recommend him to anyone. I will definitely be passing his card on to my peers and anyone who is in the market looking!
Best buying experience ever
Always friendly and work done right the first time
Worry-free service. Over time I’ve come to trust the service team at Lee Nissan. My service technician is engaged in what he’s doing, has a great memory, and I trust him to professionally manage my truck’s maintenance. The mechanics do their job well, and he represents them well with good customer service. Sometimes they get busy and I have to wait, but knowing the work will be done right makes it worthwhile.
With no pressure, Steve and Lee Nissan helped us find the perfect car for our family. We’ve purchased previously at Lee Nissan and they have an excellent service department too!
Lee Nissan has never disappointed and Robert who has helped me the last 2 service appts was absolutely wonderful.
Robert Smith was my Service Consultant. He is always professional and friendly. Keeps me informed of every step and let’s me know if something more has been found while being serviced. Then we plan on the timeframe to get it done. Thanks Robert for all your thoughtfulness and respect in dealing with my service there at Lee Nissan!
We have bought several new Muranos and Rogues at this dealership over several years and are highly satisfied. We enjoy no pressure sales personnel and the service we get here.
Everyone was awesome! Best experience I have ever had at a dealership. They answered all my questions and put no pressure to buy. Would recommend this dealership and Steve to anyone looking for a new ride.
Great service
Got an oil change and tire rotation completed and covered under my million mile warranty. Reps recommended an alignment which I used credit to cover the cost. Visit did not take long and cost me only $5.
We bought my 2020 Nissan Rogue last week from Lee Nissan, and it was a great experience. I love my new car! Our salesman Mr. Brian Howard Jr. was very courteous and knowledgeable throughout the process. We will shop there again for our next new ride.
Steve Tucker was the most low key- low pressure salesman I've ever dealt with ! So NICE !! He was super accommodating and just made the experience such a pleasant one!
Lee Nissan of Fort Walton Bch is the best everything was done professionally.
The gentleman that help me was very knowledgeable and helpful to my needs
The folks at Lee Nissan have always been courteous and professional, no complaints from us!!
Oil change and tire rotation, done quickly and well.
Found what I wanted one evening and was signing papers the next morning at my scheduled time and was back out the front door in record time!! Connor was one of the most genuine people I've dealt with in car sales. He might not be at all but he was that fantastic at his job and made my family including two restless children comfortable. He found something relatable to each of us including my 8 year old son and my 14 year old daughter! (Which is impressive, she doesn't people well) Great guy and made the decision easy and to ...
The team was wonderful as always! Sam took care of me and my car and she was great; answered any questions I had about my car's maintenance and any upcoming/future maintenance for it. This is the team I trust with my car always!
In and out
This purchase was the best experience in all my car buying days. Connor was very pleasant from the initial contact to the end. He was very professional and personable. We asked a question, he answered it straight forward. Connor was also very knowledgeable about the Murano. Wishing Connor the best in his years to come as a salesman!!
Conner made the process of buying a new car such a nice experience. No pressure just professional and friendly. Highly recommend you purchase a car from him.
We have bought several Nissan muranos and rogues here and have always had great experiences
Conner was amazing from start to finish. He truly made a stressful process easy for me. He was very knowledgeable and can sell water to a cactus with how well spoken he is. He went above and beyond to help us leave with a good vehicle. Loved the atmosphere and the kindness we received from all who came out way.
Conner was amazing from start to finish. He truly made a stressful process easy for me. He was very knowledgeable and can sell water to a cactus with how well spoken he is. He went above and beyond to help us leave with a good vehicle. Loved the atmosphere and the kindness we received from all who came out way.
Benny and team were great to work with and very patient dealing with my complicated repair. Will definitely be back for routine maintenance and repairs in the future.
Dani was very knowledgably about the car I bought. She answered every question and even went out to the car and showed me how to do the radio and other functions I had no clue.
Sales staff and sales person Dani Partridge were phenomenal. Lee Nissan staff made the car purchasing very low stress and pleasurable.
Benny was awesome as always!! I’ve had some issues with the service team in the past but there’s been a great turnaround back there!
Fernando is amazing! He always gives exceptional customer service and makes you feel like family! Give him a raise because he will continue to bring in customers to your business!
Eddie and Staff at Lee Nissan were the only reason I decided to purchase another Nissan vehicle. I had a terrible experience at the closest Nissan dealership to me in Pensacola that put me off from ever wanting to buy another nissan again, but Lee Nissans staff were attentive and knowledgeable to a point I felt it was worth the drive. I will be going back to Lee Nissan for all service work and referring them to all my friends and colleagues.
Our experience with Lee Nissan exceeded our expectations. Every step of the process was easy and with no nonsense during the transaction. We would definitely recommend this dealership to anyone who is in the market for a vehicle. Jose, our sales representative, and the staff was very friendly and helpful throughout the process.
Scheduling was a breeze and service was great and timely
I did not purchase my Nissan from here but I bring my Nissan Rough every time it needs service and other repairs. They service department are the best, these guys work very hard at getting your car on top notch service, I’m very pleased to have found them been coming here since 2019 and continue to do so and always leave feeling safe because I know these guys go above and beyond to keep my car running in excellent condition. Thank you 🙏🏼 so much to all your hard working mechanics that take good care of us in keeping us safe ...
I had the best experience I've had at a dealership with Fernando Meza. He was extremely knowledgeable, personable, and actually listened to my concerns and desires. He knew a lot about the different models, explained the warranty in detail and showed me all the tech features. I'm a little tech-challenged so I appreciated the extra time. Everyone at the dealership was kind and attentive. I will be sending folks to Fernando, he was truly a professional.
Always a friendly and professional atmosphere when I bring my car in.
Great overall experience. Very professional group! Easy to work with and no pressure sales. Relationship builders.
Everything went great!
I've personally dealt with many of the dealers in the FWB / P-Cola & even lower Bama area. I always love the service at Lee Nissan & always enjoy working with Steve. Ended up getting the wife a 2023 Rogue this time around.
Bought a used truck with a warranty, Was having issues with warranty But Hunter and general manager and service manger fixed it and went way farther than any dealership has to fix my problem......
Got me right in, not a long wait. Very nice
Dani, thank you so very much for helping me find a new car! You put me at ease, since I wasn’t sure I could even look at cars yet. Thank you for being patient with me as I made my decision.
Thanks so much to Steve Tucker for making this purchase a pleasure! The hospitality of all the staff is amazing. I will recommend this dealership to family and friends.
I have over 40 years experience with the car business and have known the folks at Lee for many years. You will not find a better place for all your vehicle needs.
Robert was amazing as usual!!!
Thank You for good service.On may way home to Ontario Canada with broken wipers .Fast and reliable.Keep a good job !!!
Abby was great as always
Informative, friendly service
I always get like family. My service advisor, Robert meets me and makes everything get done!
Just had oil change and I still get a message to change the oil.
Steve was a wonderful sales man.He got us the exact car we wanted.
Steve, Dani and Steven were absolutely amazing! My Rogue is such a smooth ride compared to my old one!
Outstanding customer service